We are expecting our 1000th review on Heureka soon. Up to 98% of customers recommend us to others and we are the proud holders of the “Gold Certified by Customers” certificate. Read about our novelties in store for you.
The history of AP Servis dates back to 1991. It entered the online world in 2011. We operate both the e-shop spotrebice-whirlpool.cz and the highly specialised spare parts shop servis-whirlpool.cz under the same brand.
We started using both the Heureka and Zboží.cz product search engines in 2012. We are proud that both of our e-shops enjoy equally high ratings. It is a reward for our efforts to maintain superior levels of customer support.
Heureka recently amended its rules for adding reviews. As a result, we know that all the reviews from real customers. This means greater relevance for us and greater credibility for customers.
We don’t just want to sell to you, but if necessary also give you expert advice in choosing and caring for your Whirlpool Corp family appliance (Whirlpool, Bauknecht, Indesit, Hotpoint, KitchenAid). We have already answered more than 1,500 questions on the Heureka help page.
Our aim is to be there to help you throughout the lifetime of your appliance.
Transport outside of Prague is ensured by our contractual carrier Toptrans. It now also offers expert installation service. We are also working on nationwide coverage for our service network - this will make us one of the few retailers to offer expert installation of the entire range from built-in refrigerators to inverter air conditioning.
We are also planning to open new branches and distribution points. We would like to ask Prague 10 for another parking space near our showroom.
Our telephone communication centre employs 9 operators, and sometimes they get very busy. Please be patient, or contact us via e-mail or social networks, where we will answer within a few minutes.
We want to keep improving. Therefore, we would like to know how we stand compared to other Czech e-shops.
Are you satisfied with our services? Vote for us in the Popularity Award in the Shop of the Year poll. You can vote until 28 February 2016.
Thank you for your custom and valuable feedback!
Being one of the oldest and largest partners of the Whirlpool Corp. in the Czech Republic, AP Servis was invited to the strictly guarded production factory premises. Read about our experience from the excursion, which took place on 25 April 2017.
Soon we won’t have to keep an eye on heating, air conditioning or lighting. Clever control systems will take care of everything. Come and try a model smart home first-hand at the Smart and Safe Home exhibition in Brno.
We are the 1st electronics e-shop in the Czech Republic that offers spin product photos. One of the last remaining differences between shopping at the e-shop and at a stone-and-mortar shop has disappeared. How will this novelty help you?
Thousands of pupils in the Czech Republic don’t eat lunch with their friends. Unfortunately, their parents can’t afford it. With Lunch for Kids, you too can give the needy a few small miracles.
We will keep you updated on important news and discounts.